Privacy Policy

The Local Emergency Plumbers · Last updated: October 2026

Who we are

The Local Emergency Plumbers provides emergency and planned plumbing, heating and gas services across Cheltenham, Gloucester and the surrounding area. You can contact us at gary.angus@icloud.com or on 07900 923 888.

What we collect

• Contact form details, your name, phone number, email address, property address and the job description you send us. We use these solely to respond to your enquiry, work out travel time and provide a quote.
• Call information, if you phone us, we may keep your number and notes about the job so we can follow up.

What we don’t do

• We don’t sell or share your details with third parties for marketing.
• We don’t send marketing emails or texts.
• This website doesn’t set advertising or analytics cookies.

Form processing

Our contact form is delivered to our inbox by a form-processing service. The details you submit are transmitted to us by email and are not used by anyone else for any other purpose.

How long we keep your information

Enquiry details are kept only as long as needed to deal with your job, plus any period required for accounting or warranty records.

Your rights

Under UK GDPR you can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email gary.angus@icloud.com and we’ll sort it. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.