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Book a job in or get a free quote
For emergencies, always call. For everything else, send the details below and we will come back to you with a free quote.
Not an emergency?
Send us the job
Tell us what needs doing and where. Photos help us quote accurately, so mention if you have some and we will ask for them.
Questions
Before you call
How fast can you actually get to me?
For genuine emergencies in the Cheltenham and Gloucester area, customers regularly report us arriving within the hour. The moment you call we give you an honest arrival time, and talk you through limiting the damage while we are on the way.
What should I do while I wait?
Call us first and we will talk you through your exact situation. For most leaks: turn off the stopcock (usually under the kitchen sink), turn off the boiler, and move anything valuable out of the water’s path.
How much will it cost?
Quotes are free and we agree the price before any work starts, including out-of-hours call-outs, so you know what it costs before we set off.
Are you Gas Safe registered?
Yes. We are a Gas Safe registered business, which is a legal requirement for anyone working on gas. Always check this before letting anyone near your boiler or gas appliances. If you can smell gas, call the National Gas Emergency Service on 0800 111 999 first.
Do you only handle emergencies?
No, the name is literal. We do planned work too: bathroom renovations, boiler installs, radiators, kitchens and general property maintenance, for homes and businesses. No job too big, no job too small.
Can you really help over the phone?
Often, yes. We diagnose over the phone and even by FaceTime. One customer rang to book a boiler call-out and had it sorted with free advice on the video call instead. If we can save you a call-out, we will.